The terms offshoring and outsourcing get thrown around a lot. Typically speaking, outsourcing involves delegating specific tasks to offshore accountants, while offshoring requires the firm to move a portion of its business operations to another country.

What is Offshoring?

When people talk about offshoring, they usually refer to back-office processing, also known as BPO. This model is when a firm sets up an office in another country. The best part about this model is that the offshore team belongs to you. They become your full-time employees and focus entirely on your clients and processes. 

What is Outsourcing?

Outsourcing is the simple act of delegating tasks to people outside your firm. Due to a lack of skilled accountants in New Zealand and Australia, outsourcing usually consists of finding offshore talent. When it’s done well, it can save you time and money, and improve efficiency. Effective outsourcing enables you and your onsite team to focus on the higher-value work. It is a great choice if you want to expand your firm but are bogged down with too much compliance work.

With this model, you do not have full-time staff. Instead, you’ll pay 20-40% of the client fee in return for people who know what they’re doing.

Outsourcing vs. Offshoring

With decades of industry experience, we know that the traditional form of offshoring just doesn’t work. This old and ineffective method usually involves recent offshore graduates with little experience, resulting in a massive drop in productivity and a high staff turnover.

While outsourcing is the most effective option, it needs to be done well. Some outsourcing firms will supply accountants who also work for other firms. This can impact productivity as you’ll be dealing with different accountants everyday. At Tipu Resourcing, we do things a little differently. Our hybrid model takes the best parts of offshoring and outsourcing, and puts them together to create an industry-leading service that drives actual results.

We build a core team of accountants tasked to look after your firm and your firm only. If a team member leaves, the knowledge (i.e. your systems and processes), will be stored in our database to ensure a smooth handover. You will also have a dedicated team leader to ensure consistency and train staff so that you don’t have to.

It’s so easy to become bogged down in compliance work, unable to expand on your services or offer business advisory to your clients. Many accounting firms struggle to grow. By handing the compliance work over to international accountants, your team can focus on higher-value tasks. This allows you to focus on upskilling your local team and boosts staff morale.

What next?

Now you’ve identified the difference between outsourcing and offshoring, you can start to move forward. Find an outsourcing model that benefits your firm and provides the tools and information you need to progress. Remember, the most important thing is to get the processes in place. 

For more information about our programmes and services, get in touch today.

Have you or someone you know ever had a bad experience with outsourcing? It’s more common than you might think! While outsourcing offers tons of benefits, it needs to be executed well. At Tipu Resourcing, we often hear from clients who have had terrible outsourcing experiences and are on the brink of giving it up altogether. Firstly, we want to reassure you. These experiences are not down to outsourcing itself. With the right support, you can put the systems and processes in place to ensure you have a successful outsourcing journey.

To help you get started, we’ve rounded up some of the most common outsourcing problems and how to fix them.

1. Lack of planning

One of the main reasons why outsourcing goes wrong is due to under-planning. Firms are often so busy that they hire an outsourcing company to get the job done. The problem is that many of these organisations do not work with you to lay the foundations. What do we mean by that? Essentially, without the right processes in place, this kind of model is not sustainable. 

At Tipu Resourcing, we work with you to implement systems and processes tailored to your business. By having clear workflow plans, timelines, and contingencies, you can mitigate potential risks. 

Once the plans are in place, it doesn’t stop there. Successful accounting firms regularly review, update, and adjust their plans and processes to stay on track and adapt as the market changes.

2. Poorly resourced/supported

Just because you’ve hired someone to take care of your outsourcing, doesn’t mean that you’re ready to outsource. For outsourcing to work well, you need the necessary budget, technology, and processes in place.

Insufficient resources and support can hinder outsourcing success. The solution? Quality support and resources. At Tipu Resourcing we walk you through outsourcing, step by step. We’ll give you the resources you need to outsource effectively and we set expectations so that you know exactly what you are getting. We won’t get you outsourcing until you are truly ready. The best part? We’ll get you ready.

3. Team members can leave

Employee turnover is a common challenge in outsourcing arrangements. In fact, it is often one of the biggest deterrents for accounting firms. If your turnaround is high, you’ll have to put more time and money into rehiring and training which can add unnecessary stress.

At Tipu Resourcing, we do things a little differently. With our hybrid model, you’ll no longer have to train someone to lose them and start all over again. Unlike other outsourcing companies,  we’ll introduce our offshore accountants directly to you so that they can learn how your firm works and become familiar with your clients. This improves communication skills and adds value to your team.

With our outsourcing service, you’ll also receive a dedicated team leader who will manage your offshore accountants and ensure that they understand how your firm works. This means that your team will be fully supported from the start and, if someone does leave, you won’t lose your IP.

The best part is that our offshore accountants are already trained in New Zealand and Australian taxation and come with years of experience in the industry. By adopting best practices, we facilitate smooth transitions so that you can carry on with your work.

It’s hard to get right…

But it shouldn’t be this hard! With the right processes in place, outsourcing can generate significant growth. To avoid the same mistakes as other firms, preparation is key. Enlist the help of an experienced team who will help you build the systems and processes you need to succeed.

To find out how we can help, get in touch today.

Do you want to grow your firm but find yourself bogged down with admin? We hear you! After GST returns, compliance, and chasing clients around for documents, you probably don’t have much time left over. That’s where outsourcing comes in. By delegating these tasks to offshore accountants, you can focus on the higher-value work. While this enables you to grow your firm, it also empowers and motivates your in-house team, leading to better staff retention.

In this article, we’ll show you why moving low-value work offshore can unlock your team’s potential and propel your business forward.

Accounting hierarchy

Before we look at the benefits of outsourcing, it’s important to understand the accounting hierarchy. At Tipu Resourcing, we equip teams with the tools they need to outsource effectively. With our new accounting hierarchy model, we break down the low-value and high-value tasks so that you can see how they impact your team.

Along with general admin, low-value work includes Junior and graduate tasks like simple to medium complexity compliance and GST. These tasks can be outsourced to offshore teams so that your in-house team can take on more fulfilling work.

By outsourcing these tasks, your Associates and Senior Accountants will have more time for client work, cashflows, tax planning, valuations, reviews, and training. You’ll no longer have to turn clients away, resulting in more growth. This also leaves Partners and Associates more time to focus on business growth, strategic planning, and coaching.

Benefits of outsourcing

Now that you understand how accounting hierarchy works and the difference between low-value and high-value work, let’s take a look at some of the main benefits of outsourcing.

More time for higher-value work

As we’ve already mentioned, outsourcing low-value tasks to offshore Accountants gives you more time to concentrate on the tasks that generate growth.

Your local team will no longer have to spend valuable time on mundane administrative tasks or routine data entry. Instead, they can channel their energy into areas that add value to your firm. This shift in the workforce will inevitably enhance productivity, boost morale, and foster a culture of innovation within your team.

Cost savings

Once you have the tools to outsource effectively, you’ll start to notice some big cost reductions. Outsourcing work to offshore accountants enables you to save on labour costs. This means you can allocate your budget more strategically and invest in key areas of growth.

Scalability and flexibility

Using offshore accountants provides you with more flexibility to scale your operations up or down based on the needs of your business. This scalability ensures that you have the agility to respond to evolving market conditions and seize new opportunities as they arise.

Access to the best offshore accountants

The great thing about outsourcing is that you can access highly skilled accountants at affordable rates. At Tipu Resourcing, we’ll connect you with some of the best minds in India for a fraction of what you would pay a local team.

Instead of using recent graduates with little industry experience, our offshore accountants come with years of experience and are well-trained in New Zealand and Australian tax laws. By tapping into this global talent pool, you can access the best candidates without the need for extensive recruitment efforts or training programs.

In conclusion…

If you find yourself doing the “grunt work” often, with little time to focus on higher-value tasks, it’s time to consider outsourcing. With outsourcing, you get to move the low-value work offshore and focus on growing your firm. Not only does this allow you to increase your income, but it will also give you more time to train your in-house team and deliver better outcomes for your clients. Now that’s what we call a win-win situation.

One of the most common challenges accounting firms face is high staff turnover. With an accounting shortage in Australia and New Zealand, and even fewer people being trained, losing a team member can have a detrimental impact on your business. 

For a team to be invested in the firm, they need to be inspired by the leader. While outsourcing enables you to offer higher-value work, it doesn’t end there.

In this article, we have rounded up our top tips for retaining staff and improving your leadership skills.

Three tips for strong leadership

1. Good annual work plan

A well-structured work plan is an essential part of any accounting firm. Ensuring that there’s a good annual work plan in place significantly reduces stress in the workplace, especially at the end of the financial year. It also enhances communication among team members and promotes collaboration. Clear timelines foster client trust and help you to stay on track.

2. Clear vision

Along with an annual work plan, a good leader will need to provide a clear vision for the practice. Knowing the what, why, and how will provide clarity for your team and give them clear goals to work towards.

A workplace that follows its visions and values, encourages the team to adopt the same ethos. Visions can also be used to inspire and motivate team members to progress and move forward. To get the team invested in your vision, ask them for feedback and listen to what they have to say.

3. Invest in training

Good leadership doesn’t happen overnight. To become a successful leader, you’ll need to put the work in. The best leaders in accounting are those who aren’t afraid to seek help from others. With such a big workload, it’s almost impossible to improve your managerial skills alone. At Tipu Resourcing, we offer 1:1 coaching to improve your leadership and implement the necessary processes to grow your firm and engage your team.

Wrap up

If you’re struggling with staff turnovers and retention, it’s time to take some action. By investing in leadership training and outsourcing low-value work to offshore accountants, you’ll have the time and resources to focus on your in-house team. You’ll also have more time to train and upskill your staff so that they can take on more fulfilling work.

By seeking expert advice and improving your leadership skills, you’ll have the ability to discover your firm’s true potential.

Effective Resourcing is our tried and tested program, designed to get you ready to outsource. Too often, we hear from accounting firms who are bogged down. Their local teams are overwhelmed, they are faced with poor cash flow, and they aren’t meeting their filing targets. While it might feel like there’s no way out, there is a simple solution.



Through our Effective Resourcing program, we’ll guide you to create the best processes and systems to help your team thrive. The thing is, Senior Accountants and Partners should not be processing low-value work. When this happens, it usually indicates that the team is under pressure. This type of work ethic is unsustainable and will leave team members feeling dissatisfied and undervalued.



Effective Resourcing is an industry-leading programme, designed to get firms where they want to be. With this programme, you’ll have everything you need to move forward and empower your team. We’ll show you how to shift low-value tasks offshore and build a strong team culture.



Interested?



We’ve rounded up some of the most common questions to help you get started.


What is Effective Resourcing?

Every firm has its way of doing things. Maybe you’ve used the same system for years and you don’t like change. We get that. The truth is, if you’re struggling to grow your firm, it’s likely that these systems no longer serve you. 

With our Effective Resourcing program, we’ll teach you best practice. From work papers to balance sheets, we’ll develop processes to help you move forward.  Once the right systems are in place, we’ll rubber stamp that onto your outsourcing journey.

Why Effective Resourcing?

Funny you ask! When we first started this programme, it was originally called Effective Outsourcing. The feedback we received from our first client was that they didn’t want to outsource. Instead, they just wanted an effective local team who weren’t tapping on their shoulders all the time. 


Today, our programme works for everyone. If you want to outsource, we’ll get you there. If you want to work on getting high-level processes for your local team, no problem! 

Who is it for?

The Effective Resourcing programme is for any firm that wants to grow. From small single-person firms to seven partner companies, we’ve worked with them all. While the fundamentals of the programme stay the same, we’ll adapt our services to meet the needs and size of your firm.

What do I get?

By the time you’ve completed the programme, you’ll be a high-performing firm with a team that feels valued and empowered by their work. You’ll get ongoing support from start to finish. Ed will also be on hand to answer questions and find solutions if things aren’t working.

What could go wrong?

Nothing! The only risk associated with this program is not doing it at all. 


If you’re happy with where you are then keep going. If things are tough and you’re struggling to grow, you need some support. 


If it doesn’t work, will you give me my money back?


You bet we will!


We are so confident in our work that we are happy to put it in writing. If you see no results after completing the program, you’ll get every cent back. Honest.


If you’re interested in our Effective Resourcing programme or have more questions, contact the team today to get the conversation started.

While outsourcing has the potential to grow your firm, increase efficiency, and boost revenue, many firms often struggle to get off the ground. Fortunately, with the right processes in place, it doesn’t have to be like that.

We’ve worked with firms who have increased their annual profits by 20% during their first year of outsourcing. So, what’s the secret? In this article, we’ll explore the three most common mistakes accounting firms make when they start outsourcing. From inadequate preparation to lack of support, we’ll show you how to avoid costly errors and experience the full potential of outsourcing.

1. They’re not ready to outsource

It’s easy to start your outsourcing journey but it’s a lot harder to get it right. If you want to succeed, you’ll need to be ready. Often, firms dive head-first into outsourcing without setting up the right processes. Whether they choose BPO or transactional models, it usually fails. This is because they do not have the right tools and knowledge to support their journey. 

When it’s done well, outsourcing can propel your business forward. It frees up your time and enables you to achieve a better work-life balance. The only way to get there is to put the work in first. Like everything in life, you have to lay the foundations before you can build something. Outsourcing is no different.

In our Effective Resourcing program, we make everything easy. By working with your team, we’ll create a thorough plan for your firm and set up the systems you need to scale it.

2. Lack of planning

Similarly, you’ll need a solid plan in place. You’ll also need clear processes to streamline training and onboarding. Once you’ve developed these training documents, you can use them for your local team. This improves consistency and saves time on re-work.

The great thing about our Effective Resourcing program is that we don’t just focus on outsourcing. We want to improve the team culture so that you can achieve higher staff retention. We do this through 1:1 coaching to develop your leadership skills. This way you’ll be able to find out what your team wants and deliver it. We’ll also work with team members to develop the processes and make sure they’re confident moving forward. 

Collaboration is an important part of what we do. While we want to offer you a new way of doing things, we also listen to our clients to ensure that it works for you and your team.

3. They don’t seek support

We understand that you may want to go it alone. Doing it yourself saves money and we get that. But, while it may reduce your outgoings, the time you spend on getting your firm ready could be spent on higher-value work. Running a firm can be stressful and you’ll need a support network to get you through.

At Tipu Resourcing we know what we’re doing and we do it well. Our coaching services are designed to get you to where you want to be in the most effective way. When you work with us, you’ll have someone to guide you, answer your questions, and help you make informed decisions.

Are you ready?

By enrolling in extra support, you’re investing in the growth of your firm. What could be a better investment than that?

Whether you’re just getting started or you’re already outsourcing, it’s vital that you have the right processes in place. 

For more information on how to get started, get in touch with our team today.